Commuter Company Profile: Glatting, Jackson and Geoff Allen
(Geoff Allen on vacation in Paris, France)
When I first started commuting into work, one of the first cyclists I met on my ride in was Geoff Allen. I had only been commuting for a week or so, and Geoff was a source of inspiration and encouragement in my early days. Geoff had been commuting into work for some time (and of course riding a bike for quite a bit longer) and was a great source of information. Over time, I found out more about Geoff personally and the firm he works for, Glatting, Jackson. I asked Geoff if I could “interview” him about his riding and the firm he works for, Glatting Jackson. He graciously agreed.
Tell me your personal story about cycling — how did you get started, how did you progress, where are you now.
I started about 12 years ago, when the doc told me “quit smoking and start exercising or you will be dead by 50”. I used to run but my feet and knees are shot, so I bought a starter bike, a Nishiki Hybrid and started riding on weekends, on the W&OD trail in Leesburg Va. A year later I bought a K2 Zed X mountain bike and began exploring all the country roads and the C&O towpath alongside the Potomac. My favorite ride was across the Potomac at White’s Ferry, which puts you right on the C&O towpath, then up the towpath about 20 miles to Harpers Ferry, cross the river again, and come back down over Furnace Mountain and the back roads and hills of Loudoun County. Great air. I also rode from home out to the end of the W&OD trail in Purcellville, all farm and horse country, about a 25 mile round trip, and in my 3rd year went for a road bike, a Klein Quantum. All of my bikes were bike shop bikes, and they are all still in great service, I just sold the Nishiki (well, I actually haven’t been paid yet) and someone else is starting out with it.
Where I am now? We moved to Florida in 2004, and I’ve just finished my 5th year of riding to work every day. I gave up my car 4 years ago January, finding the extra $7,000 a year is handy with the 2 girls in college. I’m just over 17,000 miles and have 2 more bikes, a Bilenky Tourlight steel frame all-rounder, and just got a 2007 Kona Sutra which I’m setting up for touring. Right now both the Bilenky and Kona are setup with a rear rack, panniers, and lights, I use them both for the daily commute. My health at 54 is un-be-lievable! So much better shape than 40. My doctor each year says, whatever you’re doing, just keep doing it! Nice… I ride about 10 miles a day on the commute, and take a couple short (2-5 day) tours each year, and I eat vegetarian almost all the time (sometimes have an egg for breakfast but it doesn’t hurt). And I eat ice cream or sherbet just about every day! Other than bike riding I do 30 push-ups and 35 sit-ups first thing every morning and weigh myself every day. My weight hasn’t varied more then 5 pounds in 3 years.
What’s your daily commute like, and tell me about being car-free — pros and cons.
I commute about 4.5 miles each way, in the city of Orlando, from the Fashion Square area to Orange ave downtown. Usually about 20 minutes, a good bit on the Livingston St. bike lane. It’s a great way to start and finish the day I like having time to decompress on the way home and to organize my thoughts on the way in. About 5-10 times a year I ride in the rain, sometimes it’s heavy. I have lights and rain gear and a change of clothes at work, we have showers too so it’s no big deal to ride in with sandals and shorts then shower and dress for work, or change before going home. Most times I just ride with my work clothes on because they’re going to get washed anyway when I get home the water doesn’t hurt anything. Usually I try to wait out the storm or cloud if I can, WESH Doppler radar weather is great for showing thunderstorms and when they will be here and which way to go to skirt the storm.
Being car free almost 4 years, it’s awesome! The first year or two I rented maybe 10 times a year, it’s down to maybe a couple times a year, and I can really do without it we have excellent bus service here if you take the time to study the route map Lynx has everything online at http://www.golynx.com/. But I do rent for a special weekend or if we have a car prob or need 2 cars which is more rare than you think. My wife Marian has the 15 yr old minivan booked pretty solid with the 2 girls still at home, so I try not to use that, except on weekends to the hardware store when the load is too much to fit on the bike. Cons… there are none, well, OK, sometimes it takes a little longer to get somewhere if you’re going to take a bus or taxi or your bike… nothing you can’t overcome with a little planning. Pro’s are too many to mention: really feeling like you are making a difference with global warming, feeling healthier, hardier, interacting with more people more often, the money you are saving, the “it’s OK to rent a brand new car any time I feel like it” feeling, 10 rentals a year are still less than 1 months cost of owning, and at the end every time it’s like wow that was cool, but I’m sure glad to be back on my bike again.
My daughters are biking, busing, walking much more than most kids, my oldest Julie has a Vespa which Ruth is getting ready to take over. Did you know a 50cc has no insurance cost? Before I was paying over $300 a month for my car insurance with one teen on there …. So again, the money you save… we are taking some great vacations (like 3 weeks in France, Canada, and we’re going back to Europe in ’11). It’s pretty liberating, except asking people for rides is still awkward, they don’t get it. I’ll go to a professional association meeting and see 3 or 4 people that work within a mile or two of me… they could all fit in one car but they take 3 or 4?! Crazy… but it’s like a big thing for people to go 5 minutes out of their way so I usually bike, bus, or borrow a company car (we have shared vehicles at work for people that don’t drive to work). So being car free is awesome, and I think the wave of the future will be rentals by the hour, like ZIP cars, or say 3-4 neighbors sharing a car… each person gets it 7 or 8 days a month, something like that.
Tell me about your bike(s), how it’s set up, what plans you have for it, or your next one …
I have 4 now, my original road Klein, it’s set up for Saturday/Sunday rides 25-50 miles, one under seat bag with a flat change kit and multi-tool. My mountain bike has street tires on it with a rack, it’s used for bad weather mostly, or if I have a problem with my main commuter and need a backup, or the kids borrow it for a friend sometimes. My Bilenky 56cm is my favorite, it’s a steel frame all rounder road bike w/Campy components and a Brooks sprung saddle, it’s green w/yellow bar tape and a Blackburn expedition rack w a trunk bag, and one large and one small Crosso pannier. The Crosso’s are major league top end panniers that would rival Arkel or Ortlieb (they’re made in Bialystock Poland and a full set plus 2 large wet bags cost only $330) they’re not mainstream and come in GREEN!. It’s got 3 red lights on the back, one little flashing white light on the bars, wireless computer, and reversible clip/platform pedals. It’s so sweet and smooth of a ride and without all the gear pretty quick. I average about 12.6 mph for the 4,000 or miles a year, top out about 26 on a flat. I have some Honjo hand hammered fenders which are now off but I’ll be putting back on when I get the powder coat done.
My new to me 2007 Kona Sutra is just getting set up, it’s green too. Tiagra/XT kit w beefy tires, disc brakes, Brooks B17 saddle, tubus logo rack w a detours trunk bag and Crosso panniers one large, one small on the rear. It’s a 54cm– a little smaller than the Bilenky — but I put on an adjustable stem and it’s feeling pretty good. Have some Schwalbe Marathon tires on the way they’ll be here tomorrow then I’ll put on the stainless fenders too. I’m hoping the Kona will be the touring bike I’ve wanted a little more durable than the Bilenky. I busted some spokes on it in the Ocala forest last winter on a tour and it isn’t as stable as I’d like when loaded… we’ll see. I’m looking at that Thanksgiving weekend and trying to find a 250 mile or so loop to give it a good test.
My next one? I’ve wanted to try a recumbent and that may be an option, but we’ll see. Depending how the Kona works out my next one will probably be the best combo of durability and speed I can afford, a Bilenky Midlands or Co-Motion Americano or something like that. I might try out the Surly Long Haul Trucker but I’ve had such fun learning to tour on the Bilenky I know it will work no doubt about it.
Tell me about Glatting Jackson, what they do, etc. and your position there and what you do.
Glatting (http://www.glatting.com) is a community planning company, offering professional services to design and build livable communities. They are by far the best place I have ever worked, and have a reputation for integrity and professional excellence. We plan communities, help communities re-invent their public spaces, park systems, bike trails, transportation networks, and related services too varied to mention. Check out the website you will get a good feel. We are advocates for less auto-oriented development and more pedestrian and multi-modal transportation networks.
I am the Office Manager, which I think of as being “an enabler” that helps people get done what they need to do in the most efficient manner. I do the facility management, for our main office here in Orlando, and smaller offices in Atlanta, West Palm Beach, and Denver. I also help out with many of the office services, IT, purchasing supplies and services, engaging vendors, and making sure the place is a world class office ready for business and to entertain clients and guests every day. I am our Lynx rideshare coordinator, I keep the bus passes (we distribute to employees as a “transportation benefit”) and keep a supply of route maps, books, and bus schedules at my desk. I’m one of the “champions of cycling and non-car transportation” here, but we also have some real heavyweights like Dan Burden and Ian Lockwood who get whole cities to think differently about non-car transit, they are nationally recognized experts.
Who at GJ bikes to work, rides buses, etc.?

Glatting Jackson has their bike racks inside their office!
There’s about 10-15 regular bike riders, and about the same number of walkers, bus riders, and ridesharers. Out of 75 people I think that’s pretty good. I encourage people to bus, bike, rideshare, carpool, whatever they can. On Friday at noon I have a “biketalk” session at the bike racks in our front lobby, and people stop by to chat or if they have a problem or want to learn how to fix something on their bike or just talk bikes.
How did this culture get started at GJ? How is it maintained?
There was a bike rack in the lobby of 1S Orange when I started … I think Troy Russ had been riding for a while, he told me he commuted for 8 years until he bought a Stella scooter and loved that so much he stopped riding. He’s a principal now and has moved to Denver to open that office. It’s grown over the 5 years I’ve been here because it’s a big part of what we do and what people are thinking about. We have lots of smart and some younger people who want to “practice what we preach” and “walk the walk”… I mean how can we tell cities and clients to stop planning for cars when we don’t set an example?
How it’s maintained? The folks keep it going, there are constantly emails and links going around, people are plugged in to much of the cool stuff that’s happening in North America. I send out an email to the “biketalk” list every week, usually telling what’s happening Friday at noon biketalk, and include a link to the weekly League of American Bicyclists email and also the weekly Adventure cycling email. Recently, a number of people have gotten serious and started doing tri’s and competitive races. At least 5 people have participated in the past couple months… they’ve gotten way beyond my plowhorse-commuter style, but it’s still the same thrill of being self-powered and doing something healthy that is so much fun. Another group is training for the Horrible Hundred next month (I won’t be one of them, either).
What do you see (cycling-wise and culture-wise) for both yourself and for GJ in the future?
Culturally I think cycling has a bright future. Cities are being planned around town centers with bike and walking trails standard requirements now days, I think this will only become more prevalent as urban area’s are retro-fitted to be more livable, meaning taking out roadways and putting in more bike lanes and sidewalks. Ian has led some discussions in Detroit about taking out a highway and re-building the city back the way it was before. Rail and bus transit are huge contributors to the viability of such an approach, so I’m hoping to see SunRail and the high speed train come to central Florida in the near term. We will probably have light rail where you can ride to the station and take your bike on board by the time my kids are raising their kids… so about the time I stop working it should be a lot easier to be a bike commuter.
GJ is continuing to expand it’s geographic reach and where most of our business has been in Florida and the southeast in the past, now we are doing much more in the West, where places like Portland, Seattle, Vancouver, and California are years ahead of Florida in setting trends, and also in Canada, where a high quality of life seems to be important to everyone. I think GJ will prosper as doing things smart, like planning communities with a greater emphasis on the health and safety of it’s occupants becomes a norm. For myself… I want to do more touring, and learn to be a tour leader. I’ve only toured by myself so far, and would like to try with another person or two to see if I like it. I’ll continue to commute as long as I can, I’ll be 65 in only 11 years and I would like nothing better than to ride home on my last day with my personal effects strapped to my rack or in my panniers. Then, something to do with bikes and helping people get started and keep riding (we’ll probably have headsets and mics built into our helmets by then, don’t you think)?
Anything else you want to say?
I’d like to encourage all beginners to just do it. Take the plunge, buy the best thing you can afford and you won’t regret it. Buy your equipment like it will be the only one you will ever own, go for quality, and just start riding for purpose, to the store, for a weekend picnic, have a destination. I’d also like to thank CommuteOrlando.com and all it’s volunteers for putting Orlando commuter cycling on the map. It’s great to have such a resource in the community, with things like the forums and bike mentors to help people get started. Keep it going, and I’ll see you out on the road!
Great story. Especially the advice for someone thinking about commuting.
Ditto’s, Great story.
Andrew: What type of bike rack is Gatting Jackson using in their office? Do employees like them?
I’m surprise they are not using the ever popular dishracks or serpentine (wave) racks which architect, planners buy?
Danc, the racks are by Creative Pipe. Yes they make all varieties of fancy and nice but we had the original rack from about 10 years ago so tried to match it with the second one when we moved to the new building. Creative Pipe gives excellent service and have all kinds of racks. http://www.creativepipe.com
I love this story so much!! Thank you for sharing such a great success story about an Orlando commuter. As a new commuter, this is very inspiring!
Thanks, Angie… let me know if you need any help w commuting
I like this story very much especially since it is about quitting smoking and taking up biking. I quit smoking in 2005 December and have ridden lot more miles sence, comfortably 🙂
Way to go Chandra… choose health and fun!
Andrew (and Geoff) thanks for this great story! With Geoff’s permission, I suggest you submit this to the FBA Messenger.
OK w me
Great story, keep up the good work Geoff!
Mary Anna, thanks!
fantastic real neat we are in hot springs for the month and maybe longer still plan on seeing you in january
havent been using computer this is only the second time since we have been here